Sharp Water Culligan Privacy Policy

What we are committed to
Sharp Water Culligan is committed to keeping your personal information strictly confidential. When we collect information from you (i.e. name, address, e-mail, telephone number, and credit card information in the case of a purchase) it is in an effort to improve your purchasing experience and to notify you about our products, services, answer inquiries, and provide you with special promotional information.

By sharing in detail with you our Privacy Policy, we hope to help you understand how contact information can create new opportunities for our customers, as well as to reassure you that we respect and honor customer requests to restrict and protect personal information. It is our corporate policy not to disclose any of your personal information at any time, unless you authorize us to do so. We do not sell or rent your personal information to third parties. From time to time, we will share aggregated (collective) information with promotional partners providing sweepstake prizes for the benefit of our customers.

Knowing You Better
Our mission has always been and continues to be about enhancing our customers' experience before and after a purchase. When you buy or rent anything from Sharp Water Culligan or visit our Water Solution CenterTM on line, fill out one of our sweepstake forms or answer one of our surveys, you may choose to give us some basic information: name, email address, mailing address, ZIP Code, phone, and in the case of a purchase, your credit card numbers. When you visit our Website, we may collect more information: your Internet service provider's address, the name of the Web page directing you, as well as your clicks and activity on our site. This tracking data helps us understand how to make our site more available and user friendly to our customers.

Knowing What You Like Best
We also gather customer information by taking note of the purchases you make or what you look for on our site or Water Solution CenterTM. By looking at your purchases or what your needs are, it helps us understand customer preferences and remember them for future consideration. In order to serve you better, we may at times contract with other companies to help us process information. For instance, their assistance can help us better manage and enhance customer data. For your security, these companies are bound by our non-disclosure agreements or contractual arrangements to provide privacy protection for your information.

Your Information, Safe and Secure
We take all reasonable steps to protect our customers' personal information against loss, misuse, and alteration. We use industry-standard methods to protect your information from unauthorized access. We also use encryption technology whenever receiving and transferring your personal information on our site. Among other techniques, we store such information on a computer behind our "firewall" in a secure location, and we restrict the number of employees internally who can access such data. To ensure the safety of your personal information, including your credit card number, we use Secure Socket Layer (SSL) Technology. SSL protects information as it crosses the Internet. Any data stored is kept in a secure off-site location and stored in a password-protected server. Please be aware, of course, that there is no such thing as perfect security - on or off the Internet. Keep security in mind as you reach other websites through links from www.sharpwaterculligan.com. Each separate company has its own privacy policies and practices and may market to you accordingly. Although we choose our business partners carefully, we can make no representations concerning privacy and security on those sites.

Updating Your Information
Updating your contact information is quick and easy. Just contact us online, call us at 1-800-439-3853 or Fax us at 410-543-2222 and include your previous and current full name, mailing address, email address and phone number and let us know your new information.

Information Sharing when and why
As a matter of corporate policy, we do not share information with other companies. The only exception is with promotional partners who are offering premium services or prizes as part of a sweepstakes program or special marketing event. We may also occasionally send you internal news letters, product surveys or promotional mailings to inform you of other products or services available from Sharp Water Culligan.

Information Sharing Is Up to You
We appreciate and respect that not all customers may wish to benefit from the opportunity to share information with a select promotional partner. If you do not want Sharp Water Culligan to share your customer information, please contact us immediately and we will remove your name from lists we share with another company. After the six to eight week time period it takes to process your request, your information will no longer be shared. When contacting us, please clearly state your request, including your name, mailing address, email address, and phone number.

It is important to understand that with some companies or online partners, your information must be shared in order to be in a drawing for any prizes or premium giveaways. By agreeing to share information, our customers may have the opportunity to participate in a wider array of offerings and discounts as well.

Opting Out… the option is yours at Any Time
Sharp Water Culligan may send you newsletters, special events and promotional offers via-email when you provide us your contact information. If you do not wish to receive any of this information you may click on the Safe "Unsubscribe" link and be removed from our mailing list when receiving any email.

Protecting Children's Privacy
Sharp Water Culligan adheres to a strict privacy code regarding children and does not knowingly accept personal information from any child. If it is brought to our attention that a subscriber is under age, we will immediately remove all personal and identifiable information from our records in compliance with the Online Children's Privacy Protection Act of 1998. In addition, we will not disclose this information to any other companies.

Cookies can be Good
"Cookies" are small amounts of data that are stored on your computer. They find their way to your browser via a Web server. They sound friendly and helpful because they are. They flag information about your activity on our Web site. This information helps us improve our site and make it friendlier and easier to use. We never use cookies to save passwords, credit card numbers or other highly confidential information.

Promotional Partnerships that benefit you
We may from time to time form limited marketing alliances with other companies to provide special prizes or promotions such as travel destinations, cruises etc. Web cookies may be used in those email messages and at our Web site to help us measure the effectiveness of those emails. You can "opt out" of this email cookie at any time by deleting your name from the Sharp Water Culligan email mailing list.

Links to Sites and Services
At times, we provide links our customers may be interested in. Sharp Water Culligan is not responsible for these sites. If you choose to explore these sites and services, we suggest that you carefully review their individual Privacy Policies.

Privacy Policy Updates
Efforts to bring new services, ideas and partners to benefit our customers may make it necessary to amend our Privacy Policy. If this occurs, we will post the new policy on our Web site and in our stores. Once posted, the new policy will go into effect immediately, replacing any previously stated policy.

If you have any questions regarding our Privacy Policy, we will do our best to answer them. Here's how to contact us.
Or by Phone: Customer Service Department 1-800-439-3853 Monday – Friday or 7 days a week by Fax: 410-543-2222.